Furniture Warranty and Care
Furniture Warranty and Care


Paul Shepil furniture is created with close attention to craftsmanship, material quality, and long-term durability. Each piece is produced individually and carefully inspected before delivery.

Natural wood is a living material, and no two pieces are identical. Variations in grain pattern, colour, tone, knots, texture, and edge formation are part of its authentic character. Small cracks, minor surface irregularities, colour changes, and gradual darkening may develop over time as the wood naturally responds to light, humidity, temperature, and everyday use. These features are not considered manufacturing defects; they reflect the unique structure and natural ageing process of solid wood.


Recommended Climatic Conditions

To preserve the appearance and stability of the furniture, maintain a consistent indoor environment whenever possible. The recommended conditions are:

  • Room temperature: approximately 20°C
  • Relative humidity: 40–55%


Avoid sudden changes in temperature or humidity. Excessively dry air may cause the wood to contract, while high humidity may lead to expansion or deformation.

Furniture should not be positioned directly beside radiators, fireplaces, heating systems, air-conditioning outlets, or other sources of intense heat. Prolonged exposure to direct sunlight should also be avoided, as ultraviolet light may gradually alter the natural colour of the wood and affect the protective finish.


Everyday Use

Use coasters, placemats, or protective pads under hot objects, wet items, ceramics, and decorative accessories. Spilled liquids should be removed promptly to prevent moisture from penetrating the surface.

Avoid placing sharp, abrasive, or heavy objects directly on the tabletop. Do not drag objects across the surface, as this may cause scratches or damage to the protective coating.


Cleaning

For regular cleaning, use a soft, dry or slightly damp cloth. Always wipe in the direction of the wood grain and dry the surface immediately after cleaning.

Do not use aggressive household chemicals, solvents, alcohol-based products, abrasive powders, scouring pads, or concentrated cleaning agents. These substances may cause discolouration, dullness, staining, or deterioration of the protective finish.

Furniture polishes, oils, waxes, and restoration products should only be used when specifically recommended for the original surface treatment.


Maintenance and Restoration

Over time, natural wood furniture may require professional maintenance, refinishing, or restoration, depending on the intensity of use and environmental conditions. Timely professional care can help preserve the surface, colour, and structural integrity of the piece for many years.


For questions regarding cleaning, maintenance, surface damage, or restoration, please contact the Paul Shepil team through the contact form. Provide photographs and a brief description of the issue so that appropriate care recommendations can be offered.